1.3. We wish to express that Your privacy is of the utmost concern to Us. We shall treat any information received from You with the highest level of respect. We are committed to protecting and respecting Your privacy.
2.2. We may collect and process the following data about You:
a. Information You give us ("Submitted Information" includes User Content provided in the Terms & Conditions) Information You may give us information about You by registering on Our Platform, or by corresponding with Us (for example, by e-mail). This includes:
b. Information You provide when You register on the Platform, subscribe to the Platform Service, and when You report a problem with the Platform, or the Platform Service. The information You give us may include Your name, date of birth, sex, NHS number, e-mail address and phone number, username, mailing address, postal code, username and password and other registration information, registration data required for creating an Account.
2.3. If You choose to provide Us with personal information, You are consenting to the transfer and storage of that information on Our servers.
2.4. Device information
a.Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what Platforms or products you view, search terms, and how you interact with the Platform.
b.Purpose of collection: to load the Platform accurately for you, and to perform analytics on Platform usage to optimize our Platform.
c.Source of collection: Collected automatically when you access our Platform using cookies, log files, web beacons, tags, or pixels
d.Disclosure for a business purpose: shared with our processor for payments with banks and payment gateway aggregators.
2.5. Demo & Order information
a. Examples of Personal Information collected: name, address, phone number, email, payment information using third party payment gateway like RazorPay (https://razorpay.com/privacy/) & PayU (https://india.payu.com/privacy-portal/), demographic data (such as Your gender, Your date of birth and Your address, pin code), data regarding Your usage of the Platform Services, other information that You voluntarily choose to provide to us (such as information shared by You with us through emails or letters, passwords, details as provided at the time of registration or thereafter, call data records, details or information or Platform Services provided to Third Parties using our Platform Services and Platform; and Details of transactions You carry out through our Platform.
b. Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for services, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
c. Source of collection: collected from you through telephonic conversations or website or payment links.
d. Disclosure for a business purpose: shared with our business partners and as set out herein
We do not intentionally collect Personal Information from children below 18 years directly. All the information about the Minor and Child is collected from either Parent/s or Guardian. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
4.1. We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
a. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5.1. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
a. We use Google Analytics to help us understand how our customers use the Platform. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
5.2. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
5.3 You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
5.4. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out platform at: http://optout.aboutads.info/.
6.1. The information submitted to us will be used primarily for the purpose of providing various Platform Services specified by us from time to time. Any information received is necessary to provide a level of certainty of intent and to maximize credibility. It may also be used to provide backup that may be helpful in Your desire to seek advice on various matters. It is also needed in order to aid with the continual improvement of the Platform, compile basic demographic data and to generally improve the Platform Services offered to You. We will not sell, share or rent Your confidential information to any independent Third Parties without Your prior consent. As a customer, at Your request only, we will provide Your preferred method of contact information to any third party that You specifically request to contact with
6.2. We may also use Your personal information to:
a. to facilitate Your use of the Platform;
b. to respond to Your inquiries or fulfil Your requests for information about the various Platform Services;
c. to provide You with information about Our Platform/Platform Services and to send You information, materials, and offers from us;
d. to help You address Your problems with the Platform including addressing any technical problems;
e. administer, operate, facilitate and manage Your relationship and/or account with Platform. This may include sharing such information internally as well as disclosing it to Third Parties, as described in the following paragraphs;
f. contact You or, if applicable, Your designated representative(s) by post, telephone, electronic mail, facsimile, etc., in connection with Your relationship and/or account;
g. provide You with information, recommendations, or advice concerning Platform Services offered by our Platform;
h. facilitate our internal business operations, including assessing and managing risk and fulfilling our legal and regulatory requirements;
i. to conduct financial and identity checks; fraud prevention checks; anti money laundering and credit checks;
j.to resolve disputes;
k. transfer information as required by or under applicable laws, or similar legal process;
l. when we believe in good faith that disclosure is necessary to protect our rights, protect Your safety or the safety of others, investigate fraud, or respond to a government request;
m. with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
n. if the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, You will be notified via email and/or a prominent notice on our Platform of any change in ownership or uses of this information, as well as any choices You may have regarding this information.
6.3. Further we would also use Your information for the purpose of
a.providing You the Platform Services,
b.for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes,
c.for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to Third Parties and affiliates,
d.for communication purpose so as to provide You our Platform Services in a better way and obtaining feedback,
e.We reserve a right to use Your information and provide it to Third Parties in the manner suitable for providing our Platform Services.
6.4. We also reserve the right to use information provided by or about You/User for the following purposes:
a. Publishing such information on the Platform;
b. Contacting Users for offering new products or services on the Platform;
c. Contacting Users for taking Platform Service feedback;
d. Analysing Platform usage patterns; and
e. Analysing anonymized information for commercial use.
6.6. When You share and communicate using our Platform Services, You choose the people who can see what You share and You choose to message. In some cases, people You share and communicate with may download or re-share this content with others on and off Our Platform Services.
6.8. No administrator at Easiloan will have knowledge of Your password and other sensitive information. You will be responsible to protect such sensitive information against unauthorized access to Your password, Your computer and Your mobile phone and other device used by You.
6.9. We make all User information accessible to its employees, agents or partners and Third Parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
6.10. We may retain and submit all records of Your information to the relevant Third Parties for providing Platform Services.
6.11. Notwithstanding the above, We will not at any time be responsible for the confidentiality, security or distribution of Your personal information by our partners, affiliates, employees, agents and Third Parties outside the scope of our agreement with such partners and Third Parties, affiliates, employees and agents.
6.12. Further, We shall not be responsible for any breach of security or for any actions of any Third Parties or events that are beyond our reasonable control including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
6.13. We may use Third-Party advertising companies to serve ads when You visit our Platform. These companies may use information (not including Your name, address, email address, or telephone number) about Your visits to our Platform in order to provide advertisements about goods/services and Platform Services of interest to You.
7.1. Access to information provided by You shall be allowed to employees, officers, agents, affiliates who we believe reasonably need to come into contact with that information to provide Platform Services to You or in order to do their duties.
7.2. Users who use any of the features on the Platform and the Platform Services agree and accept that they have been fully informed that the use of features may lead to publication to all Users of the Platform of any information that may be posted by them while using any feature/ Platform Services on the Platform. Users further agree that the authenticity of, and consequences from the posting by Users of any information about themselves or any other person, are the sole responsibility of the User.
8.1. Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
8.1. Your consent;
8.2. The performance of the contract between you and the Platform;
8.3. Compliance with our legal obligations;
8.4. To protect your vital interests;
8.5. To perform a task carried out in the public interest;
8.6. For our legitimate interests, which do not override your fundamental rights and freedoms.
9.1. We invest in high-quality security to protect User privacy. We follow strict security procedures in the storage and disclosure of information which You have given us, to prevent unauthorised access.
9.2. The following additional information will be of interest to You as a User to this Platform:
1. In order to provide efficient and reliable Platform Services and to improve the Service options available to You, all the entities registered with Easiloan may be given, or given access to, Your personal information. This would be done to facilitate settlement of Your transactions or the maintenance of Your accounts, or as part of its arranging for the performance of specialized Platform Services. When so sharing Your personal information, we adhere to applicable industry standards regarding the protection of personal information.
b. We do not disclose Your personal information to Third Parties, except as described in this policy. Third party disclosures may include sharing such information with non-affiliated companies/ Third Parties that perform features/ part of Platform Services for Your Account or facilitate Your transactions with Platform, including those that provide professional, legal or accounting advice to Platform. Non-affiliated companies that assist Platform in providing Platform Services to You are required to maintain the confidentiality of such information to the extent they receive it and to use Your personal information only in the course of providing such Platform Services and only for the purposes that Platform dictates.
9.3. We may also disclose Your personal information to fulfil Your instructions, to protect our rights and interests and those of our business affiliates, partners. Finally, under limited circumstances, Your personal information may be disclosed to Third Parties as permitted by, or to comply with industry practices.
9.5. Identity theft and the practice currently known as "phishing" are of great concern. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
10.1. We use a number of mechanisms (encryption, passwords, and physical security) to protect the security and integrity of User’s personal information against unauthorized access and disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information/ User Content that the User transmits to Platform. Once we possess any personal information;
10.2. we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.
We may retain Your information as long as there is a business requirement to do so, or if otherwise required under Applicable Laws.
If User’s have any questions regarding our privacy practices or this privacy statement, feel free to contact us at: email@example.com.
13.1. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Platform. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Platform or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor
13.2. We use the following cookies to optimize your experience on our Platform and to provide our services.
13.3. The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
13.4. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Platform may no longer be fully accessible.
13.5. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such Platforms as www.allaboutcookies.org.
13.6. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact by mail using the details provided below:
3. ICICI Bank- https://nli.icicibank.com/NewRetailWeb/complaint.htm
4. TATA Capital- https://www.tatacapital.com/contact-us/customer-grievances.html
5. Bajaj Finserv- https://www.bajajfinserv.in/grievance-redressal
6. PNB Housing Finance- https://www.pnbhousing.com/grievance-redressal-procedure/
Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the Grievance Officer/Nodal Officer through email on the following email Id firstname.lastname@example.org. Any grievance so received by the Company shall be resolved within the best possible.You have the right to revoke your previously granted consent for the collection, processing, and storage of your personal data at any time. If you wish to withdraw your consent, please reach out the Grievance officer :
Name - Vipin Dubey
Contact - 9869529124
Address - Easiloan Techno Solutions, Amaltas Garden Enclave, Pirojshah Nagar, Vikhroli East, Mumbai - 400079